# How to Test a Marketplace (Buyer & Seller) with AI

> Automate two-sided marketplace testing with AI agents – buyer and seller journeys, seller onboarding and listings, verified with separate roles in isolated sessions.

Source: https://qa.tech/use-cases/marketplace-testing

---
A marketplace has two distinct journeys – buyer and seller – and flows where they interact. AI agents run each with separate role configs, and can act as both at once (buyer and seller in isolated sessions) to verify the hand-offs that single-user tests miss.

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Sub-use-cases

**Covers** Buyer journey, seller onboarding and listing, payout setup, buyer-seller order/message hand-offs and multi-actor transactions.

1.  01
    
    ## What marketplace testing should cover
    
    Buyer browse/search/purchase, seller registration/verification/listing/payout setup, and buyer-seller interactions like orders and messaging.
    
2.  02
    
    ## How does AI test both sides of a marketplace?
    
    Distinct credential configs drive buyer and seller journeys; the multi-actor primitives let one agent buy while another fulfils, with [email](https://docs.qa.tech/test-features/email-inbox) steps verified in the agent's inbox.
    
3.  03
    
    ## When to test marketplace flows
    
    On changes to either side of the marketplace or the flows that connect them.
    
4.  04
    
    ## Who needs marketplace testing
    
    Marketplaces, gig platforms, and any two-sided product.
    
5.  05
    
    ## How QA.tech helps
    
    The buyer-seller hand-off is exactly where single-user automation falls short. QA.tech runs both sides – including true multi-actor flows – so the connective tissue of the marketplace is tested.
    

FAQ

## Common questions

Can QA.tech test buyer and seller in the same flow?

Yes – [two agents](https://docs.qa.tech/core-concepts/dependencies#wait-for) in isolated sessions act as each side.

Does QA.tech cover seller onboarding with email verification?

Yes – including the verification [email](https://docs.qa.tech/test-features/email-inbox) in the agent's inbox.

Can QA.tech test payout setup?

Yes – as part of the seller journey.

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