Quality assurance is one of the most critical stages of launching a new product. After developing, designing, and coding software for several months, product teams need to make sure that the final version functions properly. They put their software through several rigorous tests, but this process is time-consuming.
If B2B SaaS companies rely on manual testing techniques alone, they’ll experience significant delays in the development lifecycle. That is where QA automation services come into play to mitigate these obstacles.
This article explores these nine best automation QA services for B2B SaaS companies. B2B software teams use these platforms for performing AI test automation. These tools include:
- QA.Tech—best for customized test automation
- Qualitest—lighting-speed test execution
- Testlio: Best for global testing networks
- QA Wolf: Best for automated end-to-end test coverage and unlimited parallel test runs
- TestMatick — Best for quick, detailed error reports
- Netdata: best for real-time monitoring and visualizations
- Mobot: Best for having real robots replicate user interactions on a device
- DeviQA: Outsource QA engineers and automation engineers to support your product development.
- ScienceSoft: Comprehensive solutions and expertise in 30+ industries
What are QA Automation Services?
QA automation services are purpose-built tools and platforms that help automate repetitive software testing tasks. They run predetermined test scripts that simulate user interactions and responses, checking how software behaves based on the test scripts.
They’re often used for regression testing to ensure that code changes have not introduced bugs in old functionalities. They can also be used for performance testing, where they evaluate how well software scales in varying scenarios with load and stress.
QA automation services are a key part of modern workflows that help to produce software projects quickly. They help development teams augment Continuous Integration and Continuous Delivery (CI/CD) pipelines to automatically kick off a testing process after specific code changes are committed to a main branch.
This process provides instantaneous feedback to developers about the latest code commits and allows for faster, safer, and more reliable software releases. Developers can diagnose issues, triage them, and fix bugs with the detailed results and insights provided by QA services.
What are the Benefits of QA Automation Testing Services?
B2B SaaS companies can benefit from QA automation testing services in the following ways:
1. Increases efficiency
Test automation makes testing very fast.
Repetitive activities that once took hours for a human tester to perform can be done at the push of a button. The automation also quickens validation because an automated test runs much faster than a tester does (and, of course, it’s a lot more accurate).
By letting QA teams avoid routine time-consuming tasks, we free up testers’ time for doing things that can’t be automated, for example, complex exploratory testing that relies on the human mind and eyes.
2. Improves product quality
Automating tests means that they are run through a predefined script, ensuring that the test is always run consistently and to the same degree of completeness each time.
This removes a lot of the risk created when a human is in the loop and test results therefore change each time the tests are run. This allows defects to be caught early in the development lifecycle when they will be easier to fix.
3. Saves Cost
While the initial set-up of automation tools and the creation of automated test scripts add upfront costs, the long-term savings are significant. The reliance on labor is reduced, freeing up resources for more effective application.
Once created, automated tests can be rerun as many times as necessary at no additional cost, resulting in ongoing savings compared with each manual retest.
4. Broader Test Coverage
With automated testing, there are a lot more possible test cases that can be run in a lot more possible environments, configurations, data sets, and so on. That means you can cover aspects of the software, more than when it is managed with manual testing alone.
You can run complex, time-consuming, or tedious types of tests that would be impossible for humans to achieve.
5. Faster Time-to-Market
When automated testing is done as part of the continuous integration and continuous delivery (CI/CD) pipeline, testing can be done for changes as soon as they are made. Automated testing can immediately show developers what an update did and if it broke anything (known as ‘broken build’).
The cycle is shorter, meaning that the overall time it takes to develop each update can be shorter, which can enable more frequent releases.
Do the best QA automation services use artificial intelligence, and why?
Many of the best QA automation testing services use artificial intelligence (AI) to enhance their capabilities. B2B SaaS businesses are catching on to how much smoother and faster things can go when AI steps in to help.
Supporting this trend, research has shown that the automation testing market is expected to reach $166.91 billion by 2033.
But why is AI increasingly integrated into QA automation?
1. Smart Test Generation and Maintenance
AI in software testing can create test cases that are further derived from user stories, requirements, and code changes for automated execution. It can also update existing test cases over time as the application changes—test cases remain accurate and relevant without a substantial amount of manual intervention.
2. Predictive Analysis and Bug Detection
AI can find areas of code where bugs are more likely to be present in the future and identify issues that are still latent in the codebase. This might include testing that hasn’t run over certain files or passing tests that have caused failures to go undetected, based on patterns in the codebase and historical test results.
In this way, AI can uncover problems before they become an issue in the software.
3. Visual Testing and Validation
Various machine-learning-based visual testing tools can check the visual render of an application by comparing it, at resolution, with the expected output. Deviations become visible without any previous knowledge of what to look for.
Even though specific image elements would not be described in the mobile testing documentation since they are independent of the underlying application model or business logic, For example, layout issues, color mismatches, and other rendering glitches might go undetected in more traditional testing approaches but be caught through visual testing.
4. Self-Healing Test Scripts
Keeping various test scripts for automation updated turns out to be quite a challenge, as their frequent breakages are caused by evolving UIs and application logic. Self-healing is one of the ways to fight back by automatically adapting test scripts to changes, re-training, and reconfiguring the intelligence to handle each breaking script in the automated self-repair mode, thus easing the pressure of maintaining them.
5. Automated Debugging and Root Cause Analysis
Developers can use some of the top AI automation testing tools to identify and localize defects more accurately and to provide rich and accurate information about exactly why a test failed, which can dramatically reduce debugging time and the time to resolution.
The power of machine learning comes into play better yet with natural-language processing, where we’re using AI to improve how we interact with people.
What Are the 9 Best Automation QA Services?
Here are some of the top 9 QA automation services to try:
1. QA.tech
QA.tech is an AI-driven autonomous testing platform that allows you to configure complex testing case scenarios without coding. This service stands out for its ability to customize your test cases with your actual user data.
Features
- Highly customizable test automation framework
- Real-time monitoring and reporting of test results
- Integration with CI/CD pipelines
Pros
- Simple interface and easy-to-use functionalities
- Provides more realistic test environments by configuring tests with actual users.
- Offers real-time feedback on discovered defects and bugs.
Cons
- It may not handle heavy testing scenarios efficiently.
- It may be limited by the performance of the browser itself.
Pricing
- Basic: $99/month per team
- Pro: $89/month per dev
- Enterprise: Contact team.
2. Qualitest
Qualitest is the world’s second-largest pure-play QA and software testing company and the largest independent software testing company in the US. They have completed numerous test automation projects for several Fortune 500 companies and SMBs.
Features
- Customizable automation frameworks
- Continuous testing approach
- AI-enabled automated regression suites
Pros
- Offers contractual guarantees
- Great service for a long-term partnership
- Offers measurable testing deliverables
Cons
- Higher cost compared to some other services
- Some users may find the interface less intuitive.
Pricing
QualiTest pricing information is not publicly available. Contact the customer support team to learn more about pricing.
3. Testlio
Testlio is the best QA automation company to scale your testing coverage across 500k+ devices, 800+ payment methods, 150+ countries, and 100+ languages. Testlio offers fused software testing (a combination of manual and automatic processes), which provides the flexibility needed for different aspects of building a product.
Features
- Lock-free framework
- Versatile service model
- Agnostic runtime environment
Pros
- A wide range of testing environments and real-world conditions
- Real-time feedback and collaboration enhance efficiency.
- Strong support and an extensive testing network
Cons
- Sometimes they open feature enhancements as bugs.
- Coordination with a global network might introduce communication delays.
- Automated testing is quite new for them, and as such, it may not be as efficient as more experienced automation QA services.
Pricing
Testlio’s pricing is not publicly available. You’ll have to contact the sales team and discuss your needs before you can get a quote.
4. QA Wolf
QA Wolf boasts the ability to “build automated end-to-end tests for 80% of your user flows in just 4 months, maintain them 24 hours a day, and provide unlimited parallel test runs on your infrastructure.”
Features
- Unlimited parallel test runs
- Zero flake guarantee
- Triple-A test framework
Pros
- Get started in seconds with no installation.
- Run tests on Vercel/Netlify deployments or a schedule with one click.
- Re-run and fix tests directly from the browser.
Cons
- Complicated pricing structure
- Delays in changing a coverage request from pending to fulfilled
Pricing
- Hourly contractors
- Infrastructure costs
Check out the pricing page for a more detailed breakdown.
5. TestMatick
TestMatick is an excellent service for verifying the functionality and usability of your software on different desktop browsers and mobile platforms. Offering a wide range of QA automation testing services, you’ll not need to look for another QA automation company.
Features
- Expert analysis
- Complete control
- Extensive testing lab
Pros
- Free testing for new customers
- Excellent customer support
- Tests are conducted on the same device as your customer.
Cons
- Initial setup and configuration can be complex.
- May require additional resources for maintaining and updating tests.
Pricing
- Fixed Cost
- Times and Materials
- Dedicated Team
The costs of these plans vary depending on your needs, so contact the support team to find out more.
6. Netdata
Netdata is an open-source platform for monitoring and troubleshooting, providing high-resolution metrics, real-time visualizations, and detailed journal logs. This platform collects metrics per second and presents them in beautiful low-latency dashboards.
Features
- Fully automated dashboards
- Health engine
- Auto-detection and collection of metrics
Pros
- Excellent support for mobile applications and diverse platforms
- Real-time, detailed performance monitoring
- Interactive graphs for visualizing data
Cons
- The steep learning curve for platform customization
- Reporting and analytics features could be more robust.
Pricing
- Business plan for $4.50 per node (billed annually)
- Enterprise On-Premise for $3.52 per node/mo, starting at 214 node licenses.
7. Mobot
Mobot, short for Mobile Robot, is a versatile automation testing tool designed specifically for mobile applications. It can simulate user interactions such as clicking, dragging, and turning devices to interact with them just as an end user would.
Features
- Cross-platform compatibility
- Scriptless test automation
- Real device testing
- Parallel test execution
Pros
- Capable of managing multi-device interactions, including messaging and push notifications.
- Able to replicate physical device interactions such as swipes, clicks, and turns.
- Allows the recording of test scenarios as videos for easy implementation.
Cons
- Test setups may take 24-48 hours to complete, as manual intervention from their team is required.
- Limited native integrations are available at present.
Pricing
- Mobot Live starts at $249/mo.
- Mobot Managed starts at $0.50 per credit.
- Mobot Insights starts at $0.50 per credit.
8. DeviQA
DeviQA is a leading QA automation company offering quality assurance outsourcing and outstaffing cooperation models. In other words, they give you access to a pool of skilled QA and automation engineers for on-demand support.
Features
- Flexible engagement models to suit different project needs
- Comprehensive test automation frameworks and tools
- Real-time communication and collaboration with dedicated QA teams
Pros
- Outsourced QA and automation engineers and automation engineers are available to provide support.
- Comprehensive testing solutions are offered.
- Integrates with a wide range of project management and DevOps tools.
Cons
- Insufficient documentation is available.
- Reliance on external resources may lead to communication challenges or delays.
Pricing
DeviQA offers customized pricing quotes based on specific project requirements.
9. ScienceSoft
ScienceSoft brings over 30 years of experience across more than 30 industries. It provides QA automation services geared towards SaaS, web and mobile apps, and data warehouses (DWH).
Features
- Extensive expertise in over 30 industries, including
- Customized testing strategies for specific industry regulations and standards
Pros
- Offers robust application testing solutions.
- Well-suited for startups and small businesses
- The support team is adaptable and responsive.
Cons
- Insufficient feedback from the support team to the development team
- Limited resources for large-scale projects or tight deadlines
Pricing
Pricing is customized based on the specific requirements of each project. ScienceSoft offers personalized pricing quotes tailored to client needs.
Conclusion
Using the right automation QA service is crucial to the success of your SaaS products. When used properly, these services can make your QA workflows more efficient and help you launch high-quality software faster than your competitors.
An easy-to-use QA service, like QA.tech, gives you the simplicity of running tests without coding and with the best results. It also allows you to configure tests with your real business data.
Try QA.tech’s autonomous QA solution for your business.