Challenge
Telgea’s development team faced the challenge of ensuring consistent product quality while rolling out new features rapidly. Their traditional QA processes relied heavily on manual oversight and were considering outsourcing testing, which became increasingly expensive to scale as their product evolved. Key challenges included:
- Limited Scalability: Managing tests manually consumed valuable developer time and left gaps in coverage for less common user paths.
- Complex Use Cases: Supporting global teams required rigorous testing across multiple regions, platforms, and network conditions.
- Resource Constraints: With a lean team, Telgea couldn’t dedicate extensive resources to traditional QA workflows without slowing down development.
Simon Ahm, Tech Lead at Telgea, explains:
“Our goal was to deliver an exceptional product experience while staying agile. We needed a QA solution that could keep up with our rapid development cycles and ensure our product worked flawlessly across diverse use cases.”
Solution
Telgea partnered with QA.tech to adopt a modern, AI-driven approach to quality assurance. QA.tech’s autonomous testing agents provided a scalable solution that went beyond predefined scripts, allowing Telgea to:
Expand Coverage
The AI agents explored user flows autonomously, identifying issues in less common paths that scripted tests often missed.
Automate QA Processes
QA.tech’s platform seamlessly integrated with Telgea’s development pipeline, enabling automated monitoring and testing without manual intervention.
Adapt to Growth
With QA.tech, Telgea’s team could test new features and updates quickly, ensuring quality without slowing down releases.
Simon highlights:
“The platform’s AI-driven approach transformed how we think about QA. It’s intuitive, efficient, and gives us confidence that our product performs well for all users, no matter where they are.”
Results
Telgea’s partnership with QA.tech has delivered significant results, allowing their team to focus on innovation while maintaining high product quality. Key outcomes include:
Core challenges:
- Limited Scalability: Scripted tests required constant updates and left gaps in coverage.
- Complex Use Cases:
- Testing across diverse regions and platforms was difficult to manage manually.
- Resource Constraints: A lean team needed a solution that didn’t detract from feature development.
Results with QA.tech:
- Comprehensive Test Coverage: Autonomous agents identified issues across a wide range of user paths.
- Faster QA Cycles: Automated testing streamlined the release process
- Resource Efficiency: Developers focused on innovation rather than manual QA.
- Enhanced Reliability: Proactive issue detection ensured a seamless user experience.
Telgea’s collaboration with QA.tech has empowered them to deliver a reliable, high-quality product at scale, ensuring their global teams stay connected without compromise. By leveraging QA.tech’s cutting-edge platform, Telgea is set to continue its growth trajectory with confidence.