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Featured this release
Chat can read and post to Slack
Opt in and the agent can browse channels, read threads and post updates, screenshots included.
Turn on "Enable Slack Tools in Chat" under the project's Slack integration and chat gains tools to list public channels, read messages and threads, and post rich updates with images and files attached.
Off by default – existing Slack integrations are unaffected until you opt in. You may need to reconnect Slack to grant the additional permissions.
More on this: the Slack integration.